Dr. Eleyan has a good relevant diversity experience in academic and industry. He has a PhD in Information Systems and Msc in Business Information Technology. Dr. Eleyan is an associate professor and recently working as a president Assistant at PTUK. He served five years as an assistant professor at Birzeit University in the Department of Computer Science teaching variety of courses at the undergraduate and postgraduate levels. He has worked also as lecturer and course team leader in computing at South East Essex college of Arts and Technology where he taught various modules as, information system, project management, database, web database, and website management, Computer and Business Ethics, Research methods. He has a good expertise as an Information Systems Consultant at BAS Computer Systems a private company since 2003 till 2006. On 2006, He was a visiting lecturer at the University of Manchester, teaching an MSc course of Enterprise System Modelling, collaborating with Prof. Loucopoulos. He has served as an external reviewer to some conferences and international journals in information science, information systems and business process modelling. His research interests focuses in System dynamics, software quality, Information Systems, Business Process Modelling, Customer service and satisfaction and return on investment, information technology management, IT project management, Quality of Service, Academic quality and performance evaluation, Business and computer ethics, Software testing quality assurance, Usability and e-commerce websites, Web decision systems. He is a member of some societies as British Computer Society(BCS), Institute for Learning (IFL), Systems Dynamics Society (SDS).